Harwoods Accident Repair Centre

A couple of months ago, my car was involved in minor accident which required repairing. I was referred to Harwoods Accident Repair Centre to have the work carried out, but was very very disappointed with the work and the customer service – or lack of it. What seemed like routine work took over three weeks in the end to repair in the end, especially as I was quoted 3 days!! I only learnt of the delays to my car’s repairs every time I rang them up as I never received a call from them. The staff were some what aggressive in their manner every time I rang…to the extent that I some how felt wrong in ringing. No real reason was given to the cause of the delays apart form the work looks more complicated than what was perceived during the initial inspection. The car is back now and the problems have not stopped there. The colour work done is a distinct different shade to the rest of the car body thus giving the impression that I replaced the panel myself from the scrap yard and there

10

Norman M.