Gerard Hairdressers

Reviews

• Expensive and crappy place

  I had similar experience with that Lisa before, first she said highlights about £70 but when finished I had to pay £110 due to the length of my long hair (it's just covered my neck, hardly long). I complaint to the owner Gerard and he didn't care. Don't go near there, this place is a con! Gerard's daughter used to work there before but left already so it's not a family run biz anymore. The girls all hate his daughter and how Gerard separate with his wife, how they hate the chinese people from the chinese restaurant next door...so much annoying gossips!

  10

  Michaela P.
  Review Date: 10/08/2009 Report review
• Dishonest

  I had my hair coloured 2 weeks ago and it went really well. The stylist Lisa recommended their straightening/de-frizz treatment to me cos I want to make my hair straight, she said it's £120 and I thought it's ok. Had it done last week and when I pay at the counter, she said it's £174 - £12 each for shampoo and conditioner and the treatment £150! I reminded her she said it's £120 not £150. She just shrugged and said £120 is for short hair, £150 for long hair (my hair is shoulder length). I followed their instructions of the after care and washed my hair after 4 days, my hair are now wavy and it's not that smooth/de-frizz like what they said, and definitely not straight. I went back to the salon and spoke to the boss Gerard, he said I need to speak to the stylist Lisa and she's only 10 yards away with a client, she could just have a quick word with me, she overheard everything and instead pretended she's not there. I told Gerard about the confusing charges, his reaction was his stylists charge whatever they wants even he's the boss but he doesn't control it. I told him it would be nicer if she could just told me it's £150 for my (long) hair and I would still got it done anyway. He just took me to look at the sign outside his salon and said "See, it said £120 '''''up'''''! are you saying we robbed you?" So I paid almost £180 (plus tips, so regretted now) for this expensive treatment and I didn't get what I wanted and they don't want to know anything about the problems now, not even an apology and just walked away. I will never go back again, I don't like people are so irresponsible and dishonest.

  20

  San T.
  Review Date: 07/08/2009 Report review
• Good, reliable and friendly

  a family run business with professional and friendly staff, who do their job well. I was really pleased with both Zoe and Lauren and would recommended them to friends.

  140

  Nathalie W.
  Review Date: 28/10/2008 Report review